Order confirmation
Once you have placed your order, you will receive a confirmation email with your order details and a unique order number.
Processing and delivery
When your package is ready for shipment, you will also receive another confirmation email.
Status of your shipment
In this email you will find a Track & Trace number and a link to our Track & Trace page. Click on the link or enter the Track & Trace number manually for status updates.
Live updates on your shipment
Track & Trace provides up-to-date information about your shipment, including current location and estimated delivery date and time.
Delivery confirmation
Once your package has been successfully delivered, you will receive a final confirmation email. If you have any questions or comments about your order, our customer service team is always here to help.